You see an error message pop-up that says, 'Error uploading. Issue 1: Document upload error or an error occurred
Issue 1: Document upload error or an error occurred.If you are having issues with document upload via API, see the resources available at the DocuSign Developer Center.īefore continuing, ensure the file you are uploading is supported by DocuSign: see Supported File Formats. The issues and solutions presented here are meant to help troubleshoot issues when uploading documents using the DocuSign web application only. For a shorter, quick-troubleshooting guide, read: Uploading Documents Quick Troubleshooting Guide. This article will help you diagnose and resolve common issues when uploading PDFs or other document types via the DocuSign web application.
Issues Uploading Documents - Common Errors, Causes and Solutions Overview